1. Payment Methods
|Visa, Mastercard and American Express (credit/debit cards and prepaid cards – via Stripe)||Worldwide See the list here|
|PayPal||See the list here|
All of your online transactions must be associated with a billing address. Make sure that the billing address mentioned during your purchases corresponds to that of your credit card (as registered with your bank or other credit card issuer) or that associated with your prepaid card.
2. Secure Payment Guarantee
a) If you want to order something in our online shop, it is necessary for the conclusion of the contract that you give us the personal data we need to process the order. The mandatory data required to process the contract is marked as such; all other data you provide is voluntary. You can either enter your data only once for the order or use your email address to set up a password-protected user account with us, in which your data can be stored for later purchases until you revoke your consent. You can deactivate or delete the data and the user account at any time via the account.
To prevent unauthorised access to your personal data by third parties, the order process is encrypted using TLS technology.
When we process the data provided by you to process your order, this includes, for example, individual customer service. In the course of order processing, we pass on personal data to one of our third-party production companies within the group, to a shipping company commissioned by the production companies.
In the case of trackable parcels, we also pass on your order and address data to Printify Inc, 108 West 13th Street, Wilmington, Delaware, 19801, to make it possible to track your parcel and to inform you about delivery deviations or delays, for example.
The legal bases for the processing of personal data as part of order processing are Art. 6(1) Sentences 1(b) and (f) GDPR. Due to commercial and tax regulations, we are obliged to store your order, address and payment data for a period of ten years.
b) During the order process we also conduct a fraud prevention check via our payment gateway Stripe, which involves using your IP address to carry out a geolocalisation and compare your data with previous experience. This may mean that an order cannot be placed with the selected payment method. Our aim in this regard is to prevent any abuse of your chosen payment method by third parties and to protect ourselves from payment defaults. The legal basis for the processing is Art. 6(1) Sentence 1(f) GDPR.
Since this involves automated decision-making, you have the right to challenge the decision (in this case the refusal of a certain payment method) and have the decision reviewed by a person. In such cases we ask that you contact us using the contact details mentioned in Section 1. Please note that the payment method may have been rejected due to a typing error and you should, therefore, check what you have entered again during the order process if necessary.
The legal basis for the processing is Art. 6(1) Sentence 1(f) GDPR.
If you got any problem during checkout, contact our support team via email [email protected]