How much does shipping cost?
Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.
Shipping fees are based also on the size, weight, and number of the packages in an order. Larger products and additional items will incur slight shipping surcharges. Total shipping charges are shown on the checkout page.
The minimum shipping fee is $8.95.
How long will it take for the buyer to receive their order?
On average, merchandise is produced and shipped from our facility 4 – 6 business days after purchase. Standard shipping/transit times apply 8 – 15 days.
Quilts are produced and shipped from our facility 8 – 15 days in regular seasons. Shipping Time: 10 – 15 days in regular seasons for Quilts.
Be aware to add up the production time too if you need to receive it for special events.
Can the order be delivered to multiple addresses?
We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
Do you offer delivery to PO Boxes or Military APO/FPO addresses?
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.
Orders shipped to APO addresses are done so via DHL Globalmail, and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs can take up to 45 additional days to arrive.
Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.
Will I be charged VAT taxes?
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.
Where are my items coming from?
We have multiple factories and warehouse in Taiwan, China and United States. When processing your order, we base on your address to choose and shipped from the optimal warehouse which has your picked product. Please read the description of the product carefully to know the shipping time.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. Please keep this in mind when receiving deliveries.